Seasonal Front Desk/Receptionist
Fort Wright, KY
Seasonal
Mid Level
Seasonal Front Desk/Receptionist (January–April)
Overview:
We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams.
This seasonal role also has the potential to transition into full-time employment for the right candidate.
Responsibilities:
Client Experience & Front Desk
Qualifications:
Details:
Overview:
We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams.
This seasonal role also has the potential to transition into full-time employment for the right candidate.
Responsibilities:
Client Experience & Front Desk
- Greet clients, visitors, and vendors in a professional and welcoming manner
- Facilitate conference room scheduling and ensure spaces are prepared to enhance the client experience
- Update and maintain digital welcome signage and lobby displays
- Provide high-touch customer service to remote and in-person clients
- Answer and direct incoming phone calls; take messages as needed
- Handle incoming mail, document drop-offs, and packages; manage outgoing mail and shipments
- Prepare and organize client intake forms and paperwork
- Assist with scanning, copying, filing, and maintaining accurate record keeping
- Support tax season operations such as processing client documents and tracking submissions (client tax forms, 8879s, engagement letters, AR payments)
- Maintain cleanliness and organization of the lobby, reception area, and shared spaces. Track and order supplies when needed.
- Provide general administrative support to the firm as assigned
Qualifications:
- Prior receptionist or administrative experience preferred (experience in accounting or professional services is a plus but not required)
- Strong communication and customer service skills
- Professional demeanor and ability to maintain confidentiality
- Comfortable with phones and basic office equipment
- Proficiency with Microsoft Office (Outlook, Word, Excel); experience with document management systems a plus
- Ability to manage multiple tasks, stay organized, and work in a fast-paced environment
Details:
- Seasonal role: January–April (busy tax season)
- Potential for full-time employment: Dependent on performance and firm needs
- Schedule: Monday–Friday, 8:30 AM – 4:30 PM
- Work location: On-site at our main office in Fort Wright
- Compensation: Based on experience
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