Seasonal Front Desk/Receptionist

Fort Wright, KY
Seasonal
Mid Level
Seasonal Front Desk/Receptionist (January–April)

Overview:
We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams.

This seasonal role also has the potential to transition into full-time employment for the right candidate.

Responsibilities:
Client Experience & Front Desk
  • Greet clients, visitors, and vendors in a professional and welcoming manner
  • Facilitate conference room scheduling and ensure spaces are prepared to enhance the client experience
  • Update and maintain digital welcome signage and lobby displays
  • Provide high-touch customer service to remote and in-person clients
Office Operations & Administrative Support
  • Answer and direct incoming phone calls; take messages as needed
  • Handle incoming mail, document drop-offs, and packages; manage outgoing mail and shipments
  • Prepare and organize client intake forms and paperwork 
  • Assist with scanning, copying, filing, and maintaining accurate record keeping
  • Support tax season operations such as processing client documents and tracking submissions (client tax forms, 8879s, engagement letters, AR payments)
  • Maintain cleanliness and organization of the lobby, reception area, and shared spaces. Track and order supplies when needed. 
  • Provide general administrative support to the firm as assigned

Qualifications:
  • Prior receptionist or administrative experience preferred (experience in accounting or professional services is a plus but not required)
  • Strong communication and customer service skills
  • Professional demeanor and ability to maintain confidentiality
  • Comfortable with phones and basic office equipment
  • Proficiency with Microsoft Office (Outlook, Word, Excel); experience with document management systems a plus
  • Ability to manage multiple tasks, stay organized, and work in a fast-paced environment

Details:
  • Seasonal role: January–April (busy tax season)
  • Potential for full-time employment: Dependent on performance and firm needs
  • Schedule: Monday–Friday, 8:30 AM – 4:30 PM
  • Work location: On-site at our main office in Fort Wright
  • Compensation: Based on experience
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